The most precious asset of a company? Right! It’s the people. The employees with all their know-how, their experience, and their lifeblood. People who every day make sure that great products, services or crafts come to their customers. But the labor market is circulating, and people are changing departments, retiring or resigning. And the know-how goes with them. This loss of knowledge must be minimized and secured for the company.
Connecting Islands with Bridges
In order to create a knowledge transfer knowledge islands must be connected. This means individual applications and systems, for. For example, an accounting program, medical inventory management software, a file server, a program for project management, and of course – most importantly – the mail program. All places where data, knowledge, and information are stored. If we imagine an interdisciplinary project, there are 101 ways in which information can lie. And that’s the end of a good flow of information. Knowledge organizing systems play a vital role in this. For the internal fast exchange of knowledge, chat functions are worth gold (but always in the process and visible to all). Communication ensues remotely and instantaneously. Versions of documents are unique and call according to the motto “Can you please email me the latest version of the XY Report” is thus something forgotten. All data and the entire communication are completely stored in the process and can be uncovered effortlessly at any time.
Find Knowledge and Share
To easily find corporate knowledge, it needs to be managed. There are databases, documentation, news archives, and regular communication – depending on how a company organizes itself. Now let’s imagine a new staff looking for a specific e-mail correspondence to a 5-year-old project. Now it’s going to be almost impossible.
How much time in the company is used to find information and data, you can calculate here. Good knowledge organizing systems manage the entire corporate knowledge. They are the archive with a mighty search engine. For employees, this means that they enter their search term in a search field, as they would on the net, and receive a list of results within seconds. If, for example, you searched for an Excel spreadsheet with the production figures, the employees can go directly to the list in the search results, edit and close them. Your changes are also visible remotely to everyone else — no change from one program to the next. You know the procedure.
Knowledge management tools can be utilized in all sectors, whether in metal treatment companies, law firms or in services, trade, etc. – everyone benefits from quality knowledge management.